You’ve got gut things coming.

We get it, buying something new for your body is personal. That’s why we’ve made our policies clear and simple. No hidden stuff, no back-and-forth just the regular reality delivered with a dose of optimism.

Shipping

We currently ship to the UK only (we’re working on going international as soon as we can). Note that our warehouse does not deliver on weekends or bank holidays, during this time deliveries may take slightly longer, but remember, gut things come to those who wait.

Delivery times

Orders are sent via Royal Mail Tracked 24 or Tracked 48. These services aim to deliver within 1–3 working days after dispatch, but delivery times are not guaranteed.

Deliveries to the Highlands and Islands, rural areas and other remote or hard-to-reach locations may take longer. Delays may also occur during busy periods, including Christmas, bank holidays and extreme weather.

Once your order has been dispatched, you’ll receive a tracking number by email so you can follow its progress. For current delivery information, visit the Royal Mail website.

Postage Disclaimer

Highlands and islands as well as rural areas, remote, hard to reach locations will have a longer delivery time than our standard 24 or 48 hours. Please note that busier times of year i.e Christmas or extreme weather can also cause delays to Royal Mail delivery times. Information’s available on the Royal Mail website here: https://www.royalmail.com/receiving/delivery-times

UK Delivery

When can I expect my delivery?
Orders typically take 2-4 days to arrive. If delivery falls outside of this window, don’t hesitate to contact our team and we’ll do everything to support.

How will I know my order’s on the way?
You’ll receive a tracking ID when your order is processed so we’re with you every step of the way.

Can I cancel my order?
Due to the nature of the product, we’re unable to cancel your order once it’s been placed. We would encourage you to be sure of your purchase before placing, making sure everything is correct including address and contact details.

Returns

Due to the nature of our product (hello, perishable goods), we’re not able to accept returns or offer refunds if you change your mind. This is to ensure the safety and integrity of every item we send out.

But don’t worry, if there’s anything wrong with your order (damaged, faulty) let us know within 21 days, you can return it to us, and we’ll organise full refund or swap. All returns are eligible for inspection by our quality control team.

📧 Just email us at contact@weareregular.com within 7 days of receiving your order, and we’ll make it right.