Effective Date: 28th September 2025

Welcome to We Are. Regular. These Terms & Conditions apply when you browse, buy, or subscribe to our products through our website. By using our site, you agree to follow these terms. We keep them short, straight-talking, and fair, just like everything else we do.

Who We Are

We Are Regular Ltd is a UK-based company. Our website (www.weareregular.com) is owned and operated by us.
Registered company number: 15997760
Registered office: 5 Ducketts Wharf, South Street, Bishops Stortford, CM23 3AR

Using Our Site

By accessing or using our website, you confirm that:

• You're over 18 years old
• Any personal information you provide is accurate and up to date
• You’ll use the site in a lawful way and respect our rights and those of other users

Ordering from Us

When you place an order, you’ll receive an email confirming we’ve received it. Your order is only accepted once payment is processed, and you get a confirmation from us. We reserve the right to cancel or refuse orders, including if stock runs out or there’s an issue with your payment.

Subscriptions (Subscribe & Save)

If you sign up to our Subscribe & Save service:

• You'll be charged at the frequency you select
• You can manage, pause, or cancel your subscription any time via your account
• We’ll notify you before each charge or shipment
• Prices and availability are subject to change—we’ll always aim to give you notice

Prices & Payment

All prices are in GBP and include VAT (where applicable).
We accept most major debit and credit cards. Payment is processed securely via Shopify Payments or other approved providers.

Shipping & Delivery

We currently ship to the UK only.
Once your order is placed, we aim to dispatch it promptly. Delivery times are estimates and may vary.
Full shipping details can be found here (link to your shipping page).

Returns & Refunds

Due to the nature of our supplements, we do not offer refunds on opened or used products. If your product arrives damaged or you receive the wrong item, email us at contact@weareregular.com within 7 days of delivery and we’ll make it right.
We don’t accept change-of-mind returns.

Intellectual Property

All content on our website, including product names, logos, imagery, copy, and branding, is owned by or licensed to We Are Regular Ltd. You may not use, reproduce, or modify it without permission.

Content

The information provided on this website is for educational purposes and is not a substitute for professional medical advice. Always consult your GP or healthcare provider before starting any supplements or treatments. Dietary supplements should not replace a varied, balanced diet or a healthy lifestyle.

Your Information

We handle your personal data in line with UK GDPR. For details on how we collect and use your information, see our Privacy Policy.

Liability

We provide our products and website “as is.” We don’t make medical claims, our supplements are intended to support wellness and should not replace professional advice.
We’re not liable for losses or damages that are not foreseeable, or that arise from misuse of the products or website.

Changes to These Terms

We may update these terms occasionally. When we do, we’ll update the date at the top of this page. Continued use of the site means you accept any changes.

Governing Law

These terms are governed by English law. Any disputes will be handled by the courts of England and Wales.

Contact Us

Got a question about these terms? Just reach out:
Email: contact@weareregular.com
Address: We Are Regular Ltd, 5 Ducketts Wharf, South Street, Bishops Stortford, CM23 3AR, United Kingdom.